Description

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The application of information technology in the travel, tourism, and hospitality sector is referred to as tourism technology. It enables the tourists to schedule the trips and track the flights. They also have an instant access to all the necessary information about their destination on a single platform due to the Internet. Technologies such as voice search and voice control, smart phones, smart speakers, voice controlled devices, AI assistants, and IoT have helped tourism customers in obtaining information without the need for human interaction. Robotic technology also plays a crucial role in assisting and enhancing the travel experience. Robots are being used to greet guests on arrival, and provide information and food service. This book includes some of the vital pieces of works being conducted across the world, on various topics related to the application of technology in tourism industry. It will help the readers in keeping pace with the rapid changes in the field of tourism and hotel management.